about the shop
All prices are in Polish Złoty (PLN). Please by mindful of the currency conversion depending on your payment provider!
About the Things
✧ The products in the shop are 100% designed and mostly handmade by me.
✧ Even if I strive for Top Quality there might be minor imperfections that flew under my rada, or minor differences between products of the same kind.
✧ The colors of the products might slightly differ from what you see on your monitor - that’s the thing about photos and monitors.
✧ I add freebies (based on the vibe of your order) that are in most cases b-grade - maybe you’ll find some use for them ; >
About shipping
✧ I’m trying to send out orders as fast as possible, but due to the limitation of post-office working hours and me just being one person juggling everything, it might take up to one week.
✧ I use Polish Post for shipping. While they claim it takes just a few days for the letters/packages to arrive internationally, that’s rarely true. I cannot guarantee the order’s arrival before a set date, so please plan your purchases with that in mind. For bigger orders I suggest choosing the tracked mail. It doesn’t guarantee the package won’t get lost, but at least we’ll be able to see where it got stuck.
✧ If you have a special request for packing your order please let me know. I try to pick adequate shipping materials that would match the type of items sent (standard envelope, bubble, cardstock), but if you know you need plastic sleeve/extra reinforcement, I can try and add that as well.
✧ IMPORTANT: my prices don’t include VAT and local taxes/customs. Please be aware that you might need to pay additional fees upon receiving the package.
Something went wrong
✧ Per consumer laws, because you shop online, you can return your purchase within 14 days starting when you received your order. You don’t need to state a reason, but I require you notify me you plan to return the order via e-mail or contact form before you send the item back. The items need to be in the same condition you received them and unused. I’ll try to arrange a refund including the shipping cost. A feedback about returned items would help me improve them in the future!
✧ If it takes more than 3 weeks for the order to reach you, it got terribly damaged on the way, or if I forgot to pack a part of your order (*shakes fist at ADHD*) please contact me at dranka@drankokoro.com.
I’m only starting my shop adventure, and I still have tons to learn, so if you have more questions or encounter any issues, please let me know!!